Eligibility, Access & Account Information

By using the Fenqoria™ store, you confirm that you have reached the legal age required to enter into agreements in your place of residence, or that you otherwise have the necessary legal authority to use the Services.

Certain store functions may require you to provide contact, shipping, billing, or payment information. Information submitted to us should be accurate, complete, and current.

• You are responsible for keeping any account credentials secure.
• You are responsible for activity carried out through your account.
• You should not transfer or sell access to your account to another person.

Product Information & Availability

We aim to present Fenqoria™ products as accurately and clearly as reasonably possible. However, product appearance may vary slightly depending on screen settings, lighting, device type, production variation, or photography.

Product descriptions, specifications, availability, packaging, and other details may be updated from time to time.

• Product availability is not guaranteed indefinitely.
• We may discontinue or modify products when appropriate.
• Quantity limits may apply to certain purchases.

Orders & Purchase Acceptance

Submitting an order represents your request to purchase the selected products. An order is not considered finally accepted until it has been reviewed and confirmed.

We may decline, cancel, or adjust an order where reasonably necessary, including in cases involving product availability, pricing errors, payment concerns, suspected misuse, or inaccurate customer information.

Pricing, Billing & Payment Information

Product prices, discounts, promotions, and availability may change from time to time.

The amount applicable to your order will generally be the amount displayed at checkout when the order is submitted.

• Customers are responsible for providing accurate billing and payment details.
• You must be authorized to use the payment method submitted at checkout.
• Taxes, customs charges, shipping fees, or other applicable costs may be charged separately where disclosed or legally required.

Shipping & Delivery

Shipping and arrival periods shown on the Fenqoria™ store are estimates rather than guaranteed delivery dates.

Carrier operations, customs procedures, weather events, transportation disruptions, and other circumstances outside our direct control may affect transit times.

Intellectual Property

Unless otherwise indicated, Fenqoria™ website content — including branding, product photography, page layouts, written content, graphics, designs, video, and other materials — belongs to Fenqoria™, its operator, licensors, or applicable rights holders.

Store materials are provided primarily for personal and non-commercial use.

• Do not copy or republish protected store content without authorization.
• Do not use Fenqoria™ trademarks, logos, or branded materials in a way that suggests unauthorized affiliation.
• No ownership rights are transferred merely because you access the website.

Optional Features & Third-Party Tools

The store may occasionally provide access to features, applications, tools, integrations, or services operated by third parties.

These third-party services may be governed by their own terms and privacy practices. We encourage you to review those terms before using external services.

External Links

Fenqoria™ pages may contain links to websites, resources, or services operated by third parties.

A link does not necessarily mean that Fenqoria™ controls, endorses, or guarantees the accuracy, availability, or practices of that third party.

Relationship With Shopify

The Fenqoria™ online store is powered by Shopify, which provides technology used to operate and support the ecommerce experience.

Purchases made through the Fenqoria™ store are transactions with Fenqoria™ and Beijing Xingshihui Technology Co., Ltd., rather than purchases directly from Shopify.

Shopify may process certain information or provide technical infrastructure as part of hosting and supporting the store.

Privacy & Personal Information

Personal information submitted through the store is handled in accordance with our Privacy Policy and the privacy practices of relevant service providers.

Because the store uses Shopify infrastructure, certain information may also be processed by Shopify in order to provide, secure, and improve ecommerce services.

Reviews, Suggestions & Customer Feedback

If you voluntarily submit reviews, suggestions, ideas, photographs, comments, or other feedback, you confirm that you have the right to provide that material.

Where legally permitted, we may use submitted feedback for purposes such as store operation, customer support, product improvement, marketing, and service development.

• Feedback must not unlawfully infringe another person's rights.
• Do not submit malware, deceptive content, or unlawful material.
• You remain responsible for the accuracy and legality of material you submit.

Errors, Corrections & Updates

Store content may occasionally contain typographical mistakes, outdated information, omissions, or pricing inaccuracies.

Where necessary, we may correct or update information and may adjust or cancel an affected order if inaccurate information materially impacts it.

Acceptable Use

Fenqoria™ services may only be used for lawful purposes.

• Do not use the store for illegal, fraudulent, abusive, or malicious activity.
• Do not interfere with website security, functionality, or other users.
• Do not upload viruses, malware, or harmful code.
• Do not scrape, spam, phish, impersonate others, or collect personal information unlawfully.
• Do not infringe intellectual property, privacy, or other legal rights.

Suspension or Termination

We may restrict or discontinue access to some or all store services where reasonably necessary, including when these Terms are violated or when security or misuse concerns arise.

Obligations that are intended to continue after termination — such as intellectual property, payment obligations, liability provisions, and other legal terms — may remain effective.

Service Availability & Warranty Disclaimer

We work to keep the store functional, accurate, and accessible, but continuous or error-free operation cannot always be guaranteed.

Limitation of Liability

To the fullest extent permitted by law, Fenqoria™, Beijing Xingshihui Technology Co., Ltd., and applicable partners or service providers will not be responsible for indirect, incidental, special, punitive, or consequential losses arising from use of the store or Services, except where liability cannot legally be excluded.

Applicable consumer protection laws may provide rights that override or limit certain contractual exclusions.

Indemnification

To the extent permitted by law, you agree to be responsible for losses, liabilities, or claims arising from your violation of these Terms, misuse of the Services, violation of applicable law, or infringement of another party's rights.

Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision may be limited or separated to the extent necessary while the remaining provisions continue in effect.

Entire Agreement & Waiver

These Terms, together with the policies and notices incorporated into them, form the agreement governing your use of the Fenqoria™ Services.

A failure to immediately enforce a particular provision does not automatically waive the right to enforce it later.

Assignment

You may not transfer your rights or obligations under these Terms without prior authorization where such consent is required.

We may transfer or assign rights and obligations where permitted by applicable law.

Governing Law

These Terms will be interpreted in accordance with the laws and legal rules applicable to Beijing Xingshihui Technology Co., Ltd., subject to any mandatory consumer rights that apply in the customer's jurisdiction.

Section Headings

Headings are included to make these Terms easier to read. They do not independently change the meaning or scope of the provisions beneath them.

Changes to These Terms

We may revise these Terms when our store practices, services, legal requirements, or business operations change.

Updated Terms may be posted on this page. Where required by applicable law, material changes will be communicated or take effect in accordance with the relevant legal requirements.

Contact Information

Questions regarding these Terms or the Fenqoria™ store may be directed to:

• Company: Beijing Xingshihui Technology Co., Ltd.
• Address: No. 2, Caida 2nd Street, Nancai Town, Shunyi District, Beijing 1890
• Email: service@fenqoria.com
• Phone: +86 13623823985
• Owner: Chai Xiaobo
• Customer Service Hours: 24 hours a day, 7 days a week