Privacy Policy
Beijing Xingshihui Technology Co., Ltd.
Fenqoria™ is owned and operated by Beijing Xingshihui Technology Co., Ltd. The information below identifies the business responsible for Fenqoria™ store operations, customer communication, and this Privacy Policy.
Understanding how information is used when you shop with Fenqoria™.
This Privacy Policy explains the types of personal information that may be collected when you visit the Fenqoria™ website, place an order, communicate with customer service, create or use an account, or otherwise interact with our store.
It also describes the purposes for which information may be used, the types of service providers involved in operating the store, and the choices that may be available to you regarding your data.
Last Updated: September 30, 2026
Necessary Information
We collect information needed to operate the store, fulfill purchases, and communicate with customers.
Practical Purposes
Information may support orders, customer service, site functionality, security, and store improvement.
Privacy Controls
Depending on your location, you may have rights to access, correct, delete, or manage certain information.
Information We May Collect
The information collected through the Fenqoria™ store depends on how you interact with our website and the services you choose to use.
Information You Provide Directly
When you place an order, contact customer service, sign up for communications, or use store features, you may provide information such as:
Information Collected Through Store Use
When you browse the website, certain technical or usage information may be collected automatically.
- IP address and approximate network location
- Browser type and device information
- Pages viewed and interactions with store features
- Referral information and website activity
- Cookie identifiers and similar technologies
Why We Use Personal Information
Information may be used where reasonably necessary to operate the Fenqoria™ store and provide products and services to customers.
- Process and confirm orders
- Arrange fulfillment and delivery
- Provide order status and tracking information
- Respond to customer-service requests
- Manage returns, refunds, or other after-sales support
- Maintain and improve store functionality
- Detect potentially fraudulent or unauthorized transactions
- Meet legal, tax, accounting, or regulatory requirements where applicable
- Send marketing communications where you have provided consent or where otherwise permitted by law
Payment Information
Payments made through the Fenqoria™ store are processed through applicable payment providers and ecommerce infrastructure.
Fenqoria™ does not need to store your complete credit or debit card number in ordinary customer-service records in order to complete a purchase.
Payment providers may independently collect and process payment credentials, billing details, device information, transaction information, and fraud-prevention data under their own privacy and security practices.
Shopify & Service Providers
The Fenqoria™ online store is powered by Shopify. Shopify provides ecommerce technology that supports functions such as store hosting, checkout, security, and order processing.
Information submitted through the store may therefore be processed by Shopify and by other service providers that help us operate the business.
Depending on the services being used, these providers may include:
- Ecommerce and website hosting providers
- Payment processors
- Shipping and logistics providers
- Customer-service tools
- Analytics providers
- Security and fraud-prevention providers
- Marketing or advertising platforms where applicable
Cookies & Similar Technologies
Fenqoria™ and service providers may use cookies, pixels, local storage, or related technologies to support website functionality and understand how the store is used.
Used for functions such as cart activity, checkout, security, and session management.
May help us understand store performance, traffic, and user interaction.
May support advertising measurement, campaign performance, or personalized advertising where permitted.
Browser or device settings may allow you to block or delete certain cookies. Disabling essential cookies, however, may affect some store features.
Advertising, Analytics & Marketing Partners
We may use third-party tools to understand store traffic, measure advertising performance, communicate with customers, or present relevant marketing.
Depending on the tools active on the store, such providers may process browser identifiers, device information, website activity, interaction data, and similar information.
External platforms operate under their own privacy policies and may provide separate privacy controls, advertising preferences, or opt-out mechanisms.
When Information May Be Shared
Personal information may be shared where reasonably necessary to operate the store, fulfill customer requests, protect the business, or comply with legal obligations.
- With payment providers to process transactions
- With fulfillment or shipping providers to deliver purchases
- With service providers supporting store operation and customer service
- With security providers for fraud prevention and risk management
- Where disclosure is required by law, regulation, legal process, or a valid government request
- In connection with a lawful business reorganization, acquisition, transfer, or similar transaction where applicable
Data Security
We use reasonable administrative, organizational, and technical measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No online transmission, website, or electronic storage system can be guaranteed to be completely secure, so absolute security cannot be promised.
Data Retention
Personal information may be retained for as long as reasonably necessary for the purposes for which it was collected, including order administration, customer support, legal compliance, dispute resolution, security, and record keeping.
Retention periods may vary depending on the type of information and applicable legal requirements.
Your Privacy Choices
Depending on your location and applicable privacy law, you may have certain rights regarding personal information.
These rights may include the ability to:
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion where legally available
- Object to or restrict certain processing where applicable
- Withdraw consent for certain optional processing
- Opt out of promotional email communications
Requests may be sent to service@fenqoria.com .
Marketing Communications
If you subscribe to marketing communications, Fenqoria™ may send information about products, promotions, store news, or other updates.
You may unsubscribe from promotional emails using the unsubscribe method provided in the applicable communication or by contacting customer service.
Transactional communications, such as order confirmations, shipping updates, or customer-service messages, may still be sent where necessary to provide the requested service.
Children's Privacy
Fenqoria™ is intended for general consumers and is not designed for children to independently submit personal information or make purchases.
If you believe that a child has submitted personal information to us in circumstances that require removal, please contact service@fenqoria.com .
International Data Processing
Fenqoria™ uses ecommerce, payment, logistics, and other service providers that may operate in different countries.
As a result, personal information may be processed in jurisdictions other than the country in which you live, subject to applicable legal requirements and the safeguards used by the relevant service providers.
Third-Party Websites
The Fenqoria™ website may contain links to websites, applications, or services operated by third parties.
Their privacy practices are governed by their own policies, and we recommend reviewing those policies before providing information to an external service.
Changes to This Privacy Policy
We may update this Privacy Policy when store practices, technology, service providers, legal obligations, or business operations change.
The revised version may be posted on this page together with an updated effective or revision date.
Contact Fenqoria™ About Privacy
If you have questions about this Privacy Policy, your personal information, or a privacy-related request, contact us using the information below.
- Company: Beijing Xingshihui Technology Co., Ltd.
- Company Address: No. 2, Caida 2nd Street, Nancai Town, Shunyi District, Beijing 1890
- Email: service@fenqoria.com
- Phone: +86 13623823985
- Owner: Chai Xiaobo
- Customer Service Hours: 24 hours a day, 7 days a week
Privacy With Clearer Communication
Fenqoria™ aims to handle customer information responsibly while keeping our privacy practices understandable and our customer-service team easy to reach when you have questions.