Payment Options
Company: Guangxi Hantao Trading Co., Ltd.
Customer Service Email: service@fenqoria.com
Last Updated: August 7, 2026
Fenqoria™ provides straightforward payment options to make completing an order convenient. Unless otherwise indicated during checkout, prices and transactions are presented in United States Dollars (USD).
1. PayPal Payments
Customers who select PayPal will be directed to PayPal to complete the transaction.
Depending on availability in your location, you may:
- Sign in to an existing PayPal account
- Select the debit or credit card option
- Complete checkout as a guest without creating a PayPal account
PayPal processes the payment information according to its own terms and privacy practices. After the transaction is completed, you will be returned to the Fenqoria™ website.
2. Credit and Debit Cards
Fenqoria™ accepts commonly used credit and debit cards through the payment options displayed at checkout.
Available card types may vary according to:
- Customer location
- Card issuer
- Currency
- Payment provider availability
- Transaction value
Only the payment methods shown during checkout are available for the applicable order.
3. Card Information
Fenqoria™ and Guangxi Hantao Trading Co., Ltd. do not directly collect or retain complete credit or debit card numbers.
Card details are submitted to the authorized payment provider responsible for processing the transaction. We may receive limited transaction information, such as:
- Payment status
- Transaction reference
- Card type
- The final digits of the card
- Billing confirmation details
This information may be used for order administration, payment verification, refunds, and customer service.
4. Payment Authorization
An order is accepted only after the payment provider authorizes the transaction.
A payment may be declined because of:
- Incorrect card or billing information
- Insufficient available funds
- Restrictions placed by the card issuer
- An expired card
- Payment provider verification requirements
- A mismatch between the billing details and bank records
If a payment is declined, review the information entered or contact your bank, card issuer, or PayPal for further assistance.
5. Pending Transactions
Some payments may temporarily appear as pending while the payment provider or card issuer completes its review.
A pending payment does not always mean that the order has been confirmed. Customers should wait for the Fenqoria™ order confirmation email before assuming that the purchase was successfully completed.
6. Billing Information
Customers are responsible for submitting accurate billing details during checkout, including:
- Full name
- Billing address
- Postal code
- Card information
- Contact email
Incorrect information may cause a payment to be declined or delay order processing.
7. Currency and Conversion Charges
Fenqoria™ processes transactions in USD unless a different currency is clearly displayed during checkout.
If your card or PayPal account uses another currency, your payment provider may apply:
- Currency conversion rates
- International transaction fees
- Bank processing charges
These charges are determined by the applicable provider and are not controlled by Fenqoria™.
8. Refunds
Approved refunds are returned to the original payment method used for the purchase.
After a refund is issued, additional processing time may be required before the amount appears in your account. Timing depends on PayPal, the card issuer, and the customer’s financial institution.
9. Payment Review
To manage transaction risk, certain orders may require additional verification before fulfillment.
If clarification is needed, we may contact the customer using the email address submitted during checkout. Orders may be placed on hold or canceled when payment authorization cannot be confirmed.
10. Payment Questions
For questions about an order payment, contact Fenqoria™ and include your order number. Please do not send complete card numbers, card verification codes, passwords, or PayPal login information by email.
Fenqoria™
Operated by: Guangxi Hantao Trading Co., Ltd.
Email: service@fenqoria.com
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM (EST)